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Refund after Upgrade to Unlimited Account


Good afternoon,

I purchased a SoundCloud Pro subscription this morning (3/15/2017)for the year rate of $63 instead of monthly for $7, before knowing that it only allowed you to have 6 hours of live tracks at that rate. Upgraded to the SoundCloud Pro Unlimited option, at the monthly rate of $15, instead of picking the yearly option. Want to confirm that with this upgrade I'll be refunded my money on the SoundCloud Pro Subscription since I'll no longer be using it?
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Best answer by Mathis 20 March 2017, 17:26

Hi there,

You won't when you upgraded from yearly Pro to monthly Pro Unlimited actually - our system currently doesn't automatically detects this transition. Please reach out to transactions[at]soundcloud.com to get this sorted out.

Cheers
Mathis

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Userlevel 7
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Hi there,

You won't when you upgraded from yearly Pro to monthly Pro Unlimited actually - our system currently doesn't automatically detects this transition. Please reach out to transactions[at]soundcloud.com to get this sorted out.

Cheers
Mathis

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