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Lost All My Plays On tracks , Plays Disappear Why?


Userlevel 1
plays disappear from my most recent upload. Why?
I had about 200 plays on a track and now it went to 12 plays! Will this be resolved?
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Best answer by Mathis 12 January 2017, 16:45

Hey everyone,

Thanks again for your patience. The inconsistencies with stats have now been resolved and counts across site should be displaying correctly. Before checking back to see if your own counts have been corrected, please be sure to refresh your browsers cache.

All the best
Mathis

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Userlevel 1
Same thing JUST happened to me? I hope this is being fixed as we speak
Userlevel 1
Yep, losing plays all over the place, definitely on a relatively newly posted EP, and possibly on today's posting, though not sure on that one ....
We are experiencing the same issues and would like to know what is going on.
Userlevel 1
Has it swapped the play numbers with the comment numbers ? My track https://soundcloud.com/user-656984672/stay-with-me-acoustic is showing 20 plays, 40 likes, 14 reposts, and 169 comments, which there aren't. More like 169 plays and 20 comments ?
Happened to a few of my tracks, lost thousands of plays! Semms some are resetting to zero plays randomly...

Time to give up on soundcloud..?
Two of my tracks when from above 10k to less than 300 hundred each! wtf
idk but i lost a total of 10,000 plays..
I lost like 25k plays just now fam haha
Mine went from 2.3k to 115 https://soundcloud.com/yosobeats/the-demo-tape
I've lost thousands of plays but gained inaccurate repost stats!?!?
Same thing happened to me just now my song went from 906 to 45 plays I hope my plays aren't permanently gone this has happened to other songs I've had to where they all lost 100 plays but I never lost 800 Plays.
Happened to me as well. I hope they fix this.
Damn same shit happened to me! WTF is going on with souncloud? any idea?
Yeah I had thousands of plays on my track and now it says 66. The correct number still shows up in my stats, but not on my public profile.
Jeremy Aaron wrote:

Yeah I had thousands of plays on my track and now it says 66. The correct number still shows up in my stats, but not on my public profile.



Mine are wrong even when I'm logged in. Lmao.
Tracey Cracknell wrote:

Yep, losing plays all over the place, definitely on a relatively newly posted EP, and possibly on today's posting, though not sure on that one ....



It's slowly happening to more of my tracks lol.
charis wrote:

Two of my tracks when from above 10k to less than 300 hundred each! wtf

SAME HERE
The same thing just happened to me, all of my songs lost plays and now half of them show that no one has listened. Does anyone know if we will get our plays back
this just happened to me too, my songs went from 2,000+ to 60 & my other song had over 1,200 & i watched it randomly drop to like 40, but in most cases from what ive read it goes back to normal, i just don't know how long it'll take
Plays on three of my tracks dropped to double digits randomly.
https://m.soundcloud.com/canadabuzz
Same thing just happened to me and my reposts, downloads are all rearranged they probably got hacked into or caught a bug, I'm going to check some more prominent accounts
Same happened to me thousands of plays just disappeared on random tracks and some weren't affected at all
yeah wow, just finished counting, 80k plays. wtf
Userlevel 7
Badge +3
Hello everyone,

Thank you all for posting here. The erroneous behavior you're reporting was caused by a bug that is currently being investigated by our engineers. Please see our status blog for updates.

We appreciate your patience and cooperation with this matter. We will provide an update as soon as possible.

Thank you & all the best
Mathis
Userlevel 7
Badge +3
Hey everyone,

Thanks again for your patience. The inconsistencies with stats have now been resolved and counts across site should be displaying correctly. Before checking back to see if your own counts have been corrected, please be sure to refresh your browsers cache.

All the best
Mathis