Question

Playback error on iOS after updating file


Just like the tittle says, I've update one I've my songs and not it's not playing on the iOS app.
I've deleted and reinstalled the app and signed in and out

https://m.soundcloud.com/double-a-spacemonkey-productions/forever-freestyle
Song in question.

11 replies

https://m.soundcloud.com/double-a-spacemonkey-productions/forever-freestyle
Song in question
Delete
Userlevel 6
Happening in ANdroid as well. It is clearly a malfunction of Soundcloud's encoder or transcoder utility. Am I wrong to assume that? How inconvenient that this has been happening for a month. I reupload a track *THE SINGLE FEATURE I PAY FOR and now this isn't working.

What is the explanation for this month + long bug?

Thanks
Louie
Userlevel 7
Badge +3
Hi there Double~A~SpaceMonkey Prod,

Your track should now be playing properly.

@Louie - I can understand your frustration. Fixing this issue unfortunately is not an easy thing to do. Our engineers are in the midst of getting this fixed though so I hope I can soon update the community and announce the fix was deployed and fully processed.

In the meantime, it will be extremely helpful for me to help you if you could mention the track in question - there is a manual fix on a track by track basis, so if I know the track, I can help on a case by case basis as an interim workaround.

Cheers
Mathis
I have the same problem with a song I replaced. It replaced it and plays fine on the computer but the IOS app can't find the file. It just says loading error.
This is the track.

https://soundcloud.com/matthew-vincent-walker/mad-world
I have the same problem with the five tracks on my EPFUMC playlist. Could you fix these for me please? Thank you.

https://soundcloud.com/epfumc/march-26th-rev-gabe-wanck-alltracks
https://soundcloud.com/epfumc/march-19th-rev-mary-arnold-alltracks
https://soundcloud.com/epfumc/mar-12th-rev-mary-arnold-alltracks
https://soundcloud.com/epfumc/mar-5th-rev-mary-arnold-alltracks
https://soundcloud.com/epfumc/feb-26th-rev-mary-arnold-alltracks
My latest mix set won't load on the IOS app:
https://soundcloud.com/music2know/sunseeker-selection-ep
Userlevel 7
Badge +3
Hi there,

The tracks that were reported since my last update should now be working properly.

Cheers
Mathis
My tracks reported above are still not working.
Mathis wrote:

Hi there,

The tracks that were reported since my last update should now be working properly.

Cheers
Mathis



hey Mathis my most recent song is having the same problem please help me as soon as you can my listeners and I are very disappointed the url is here
https://soundcloud.com/subjectz/ubjectz-x-zillakami-x-cameronazi-gangshit-prodby-lilcxcaine

https://soundcloud.com/nosoftbeats/nosoftbeats-radio-episode-002-deepcutta-latin-beats

I am having the same problem here. Updated the soundfile. Works fine via laptop but not via iOS apps.

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