Question

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Ever since I updated my track "Rich Friends", for some strange reason the track hasn't been able to be played through the Soundcloud App. Please Help!! Because this is effecting my stream counts. Please help...The Url to the track is below.

https://soundcloud.com/ezraexan/rich-friends-prodezra-exan

Thank You

Ezra Exan

2 replies

Userlevel 7
Badge +3
Hi,

This should now be working properly. Sorry about the inconvenience.
Mathis wrote:

Hi,

This should now be working properly. Sorry about the inconvenience.



Dear Mathis, I pay monthly for soundcloud go. For less money, I can get a Netflix or Spotify subscription. Nonetheless, both of which provide direct lines of support. Is there any justifiable reason why you don't? And why have the past three iOS soundcloud updates have failed to address a major bug in your app that stops offline tracks playing?

It seems you only seem to reply to topics you have answers for. In case you didn't realise, that's really bad customer service.

Kind regards,

A let down and disappointed customer

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