Question

3-4years worth of likes and accs I followed were deleted?


This happened back in Dec, thinking maybe it was just an error or maybe an update I just left it alone for awhile hoping things would go back to normal but we're going into the middle of Jan and nothing has been recovered?

1 reply

Userlevel 7
Badge +3
Hi there Koko Yoki,

I just came across this topic - so sorry to hear you seem to have lost so much content. If you're saying you've lost all of your likes & accounts you followed, most often this is something caused by accidentally signing in to another account that has been created accidentally. If you want to resume investigation around this, please reach out to our account access team and explain the issue to them, provide them with your email address(es) and account URL so they can take a look if they happen to find another account on our system that fits your profile.

Best
Mathis

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