Question

All my tracks have disappeared


  • Booker*
  • 3 replies
I just logged into SoundCloud only to find that all the tracks I had uploaded are gone. Has this happened to anyone else? Any ideas as to the cause?

Thanks.

5 replies

Were they pulled for copyright reasons? You should have received an e-mail.

You can also check https://copyright.soundcloud.com/disputes
Not that I am aware of, nor should they have been.
Nope, no claims.
The same thing has happened to me. I hadn't logged in for months then when I did it was empty. There were no copyright implications as everything I had uploaded was my own work, and I wasn't over any limit as there were only a few tracks on there. There doesn't even seem to be a way to contact the company to ask what happened.
Userlevel 7
Badge +3
Hi there,

EvMo & Susan, I've looked into both of your accounts, and neither account shows any record of deletions OR uploads. in 99,9% of all cases that are coming through, this means the user has a duplicate account.

@EvMo, the account from which you're writing here on the community has the URL soundcloud.com/user-740020803 --> maybe this is not your default account?

I'd suggest to try and sign in from a private browser window. If you have an alternate email address, try that as well.

If you require further assistance from the support team, please continue here on our Help Center: http://youraccount.help.soundcloud.com/customer/en/portal/topics/839179-help-accessing-your-account/articles?b_id=10244&t=604718

Best
Mathis

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